Frequently Asked Questions

Please take a look at the sections below to find the answers you’re looking for. If you can’t find what you’re looking for or have additional questions, please don’t hesitate to contact us. We’re always here to help!

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Last updated: December 2025

ORDERING

 

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PAYMENT

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SHIPPING & DELIVERY

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RETURNS & EXCHANGES

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SIZE & FIT

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PRODUCT CARE

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SUSTAINABILITY & ETHICS

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ACCOUNT

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CONTACT & SUPPORT

ORDERING

How do I place an order ?

Placing an order on Teerific is simple. Select your item, choose your size and color, and proceed to checkout. Once your order is confirmed, you will receive a confirmation email.

Can I modify or cancel my order ?

Orders are processed shortly after confirmation to ensure fast production. Once production has started, modifications or cancellations may no longer be possible.
If you need assistance, contact us as soon as possible.

Do you offer gift options ?

At this time, Teerific does not offer gift wrapping. Orders are delivered with discreet packaging and no pricing information inside the parcel.

PAYMENT

Which payment methods are accepted ?

We accept major credit and debit cards as well as secure online payment solutions available at checkout. All transactions are encrypted and processed securely.

Is my payment information secure ?

Yes. All payments are handled through trusted and certified payment providers using industry-standard encryption.

SHIPPING & DELIVERY

Where do you ship ?

We currently ship to multiple international destinations. Available shipping locations and options are displayed at checkout.

What are the delivery times ?

Each Teerific piece is made to order.
Production usually takes 2–5 business days, followed by shipping. Delivery times vary depending on your location and shipping method selected at checkout.

RETURNS & EXCHANGES

What is your return policy ?

As each item is produced specifically for you, returns are only accepted in the case of defective or incorrect items. Please contact us within 14 days of delivery with supporting photos.

Can I exchange an item ?

Exchanges are handled on a case-by-case basis. If your item arrives damaged or incorrect, we will arrange a replacement.

SIZE & FIT

How do I choose the right size ?

We recommend consulting the size guide available on each product page. Measurements are provided in centimeters and reflect the actual product dimensions.

Do the products run true to size ?

Hoodies & Heavy Tees: classic fit

Long Sleeve Tees: retail fit, true to size
For a more oversized look, consider sizing up.

PRODUCT CARE

How should I care for my Teerific pieces ?

Each product includes specific care instructions on its product page.
In general, we recommend washing cold, gentle cycles, and low heat drying to preserve fabric quality and print durability.

PRODUCT CARE

How should I care for my Teerific pieces ?

Each product includes specific care instructions on its product page.
In general, we recommend washing cold, gentle cycles, and low heat drying to preserve fabric quality and print durability.

PRODUCT CARE

Are Teerific products responsibly made ?

Yes. Our products are manufactured in facilities that meet internationally recognized standards, including OEKO-TEX® certification, WRAP certification, and partnerships with ethical labor organizations.

Where are the products made ?

Our garments are produced in certified facilities, primarily located in Republican Dominican, using ethically sourced materials.

ACCOUNT

Do I need an account to place an order ?

No account is required to place an order. However, creating an account allows you to track orders more easily and manage your personal details.

ACCOUNT

How can I contact customer support ?

You can reach our customer service team via the contact form on our website. We aim to respond within 24–48 business hours.

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CONTACT

Email : contact@teerific.fr